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Privacy Policy
Effective Date: September 29, 2026
The Yoga Place (“The Yoga Place,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how The Yoga Place collects, uses, stores, and discloses personal information when you visit our website, contact us, register for classes, make a purchase, or otherwise interact with us.
The Yoga Place is located in British Columbia, Canada, and handles personal information in accordance with applicable Canadian and British Columbia privacy laws, including the Personal Information Protection Act (PIPA).
1. Information We Collect
Depending on how you interact with The Yoga Place, we may collect personal information including:
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Your name
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Email address
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Telephone number
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Mailing or billing address
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Information you provide through our website contact forms
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Information associated with your WellnessLiving account
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Class bookings, purchases, memberships, packages, and attendance information
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Payment and transaction information
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Information you voluntarily provide to us about your preferences, questions, or requests
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Information you provide when communicating with us by email
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Website usage information and technical information collected through cookies and analytics technologies
We do not intentionally collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Collect Information
We may collect personal information when you:
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Submit a form through our website
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Contact us by email
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Book or purchase a class, package, or membership
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Create or use a WellnessLiving account
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Visit or interact with our website
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Subscribe to communications from us
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Communicate with us through other channels
We may also receive information through third-party service providers that help us operate our business, including WellnessLiving.
3. How We Use Your Information
We may use personal information for purposes including:
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Responding to questions and inquiries
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Managing class registrations and bookings
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Processing payments and purchases
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Managing memberships, packages, and accounts
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Communicating with you about classes, bookings, cancellations, schedule changes, or other services you have requested
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Providing customer service
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Improving our website and services
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Understanding how visitors use our website
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Maintaining the security and functionality of our website
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Meeting legal and regulatory requirements
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Sending newsletters or promotional communications where you have provided appropriate consent
We will only collect, use, or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.
4. WellnessLiving
The Yoga Place uses WellnessLiving to manage class bookings, memberships, purchases, payments, and related customer information.
When you book or purchase services through WellnessLiving, information you provide may be collected and processed by WellnessLiving in accordance with its own privacy practices.
WellnessLiving may collect information such as your name, email address, telephone number, address, booking history, purchase history, and payment-related information in order to provide its services.
You can review WellnessLiving's current privacy policy on its website.
5. Payments
Payments for classes, memberships, packages, or other services may be processed through WellnessLiving and its payment-processing partners.
The Yoga Place does not intentionally collect or store complete payment card information through our Wix website.
Payment information submitted through WellnessLiving is subject to the privacy and security practices of WellnessLiving and the applicable payment processor.
6. Website Forms
Our website uses Wix forms to allow visitors to contact us and submit information.
Information submitted through a Wix form may include your name, email address, telephone number, and any information you choose to include in your message.
We use this information to respond to your inquiry and provide the service or information you have requested.
7. Google Analytics
We use Google Analytics to understand how visitors use our website and to help us improve the website and its content.
Google Analytics may collect information such as:
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Browser and device information
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Approximate geographic location
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Website pages visited
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Session and interaction information
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Technical information
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Cookie or identifier information
Google states that Google Analytics uses cookies and similar technologies to measure website interactions and that customers must disclose their use of Google Analytics and how it processes data.
We do not intentionally submit information to Google Analytics that directly identifies you, such as your name or email address.
You can learn more about how Google handles information from websites that use its services through Google's privacy information.
8. Google Search Console
We use Google Search Console to understand how our website appears in Google Search and to identify technical issues that may affect the website.
Search Console provides website owners with aggregated information about search performance and website indexing. It is not used by The Yoga Place as a customer database.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies for purposes such as:
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Essential website functionality
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Remembering preferences
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Website security
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Understanding website traffic and usage
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Analytics
Third-party services, including Google Analytics and WellnessLiving, may also use cookies or similar technologies.
For more information, please see our Cookie Policy.
10. Social Media
The Yoga Place maintains social media accounts on Facebook and Instagram.
Our social media pages are operated by third-party platforms. When you interact with us through those platforms, your information may also be collected and processed by the applicable social media provider according to its own privacy policy.
Our social media accounts include:
Facebook: https://www.facebook.com/theyogaplaceVI/
Instagram: https://www.instagram.com/the_yoga.place/
We encourage you to review the privacy policies of these platforms to understand how they handle your information.
11. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose personal information to third-party service providers when reasonably necessary to operate our business and provide services to you. These providers may include:
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WellnessLiving
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Payment processors
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Website and hosting providers
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Website analytics providers
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Email or communication service providers
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Professional advisors or service providers
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Government authorities or law enforcement where required or permitted by law
Where we use service providers to process personal information on our behalf, we take reasonable steps to ensure that appropriate privacy and security protections are in place.
12. Consent
Where required by law, we will obtain your consent before collecting, using, or disclosing your personal information.
Consent may be express or implied depending on the circumstances, the nature of the information, and the purpose for which it is being collected.
You may withdraw consent where legally permitted. However, withdrawing consent may affect our ability to provide certain services, such as processing a booking or maintaining an account.
13. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, or otherwise as permitted by law.
When personal information is no longer required, we take reasonable steps to securely dispose of or anonymize it.
14. Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
15. Accessing or Correcting Your Information
You may request access to personal information we hold about you and may request correction of inaccurate information, subject to applicable legal requirements and exceptions.
To make a privacy-related request, please contact:
Charlotte Fisher
The Yoga Place
Email: hello@theyogaplace.ca
We may need to verify your identity before providing access to personal information.
16. Privacy Questions or Concerns
If you have questions, concerns, or complaints about our handling of your personal information, please contact:
Charlotte Fisher
The Yoga Place
Email: hello@theyogaplace.ca
We will make reasonable efforts to investigate and respond to privacy concerns.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or legal requirements.
The updated version will be posted on this website with a revised effective date.
18. Contact
If you have questions about this Privacy Policy or The Yoga Place's privacy practices, please contact:
Charlotte Fisher
The Yoga Place
hello@theyogaplace.ca
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